Here's a quick explanation on what the tools focus in: We're just right here to assist you.Įvery tool has its uses in QuickBooks Desktop, Greggs. You can always drop a comment below if you need more help from us. We'll run the verify/rebuild tool to detect data damage.Īfter running the tool, go to the Make Deposits window, then check if you can still see the transactions. Select the correct bank account, then click Save & Close.Īlthough, if it's not a duplicate payment or a sales receipt, this unexpected behavior can be caused by corrupted data.Select the Sales Receipt in the Payments to Deposit window, then click OK.Click Banking, then go to Make Deposits.Once done, you can now deposit the payment to the right bank account. Click the CUSTOMER:JOB drop-down arrow, then select the customer.However, if it's a sales receipt without a customer, you'll have to add the customer's name. If it's a duplicate deposit, we can go ahead and delete it. Look for the specific deposit, then double-click to open the transaction.Look for Undeposited Funds, right-click, then select QuickReport: Undeposited Funds.Here's how to pull up the Undeposited Funds Quick report: We'll open the Undeposited Funds quick report, so we'll know the details about the transaction. It's a payment that's recorded twice or a sales receipt without a customer's name.
